Course description

Communication skills are essential for effective interaction in both personal and professional settings. Practically, they involve several key components:

  1. Active Listening: Paying close attention, understanding, responding, and remembering what is being said. This skill helps build rapport and ensures that messages are accurately received.

  2. Clarity and Conciseness: Expressing ideas in a simple, clear, and direct manner without unnecessary complexity. This helps the listener understand the message without confusion.

  3. Non-verbal Communication: Using body language, facial expressions, and eye contact to convey feelings and emphasize points. Non-verbal cues often complement or enhance verbal messages.

  4. Empathy and Emotional Intelligence: Understanding and acknowledging others' emotions and perspectives, which fosters respectful and supportive conversations.

  5. Feedback and Adaptation: Offering constructive feedback and adjusting communication styles to fit different situations or audiences for more effective interactions.

What will i learn?

Text books & references

ADITYA SAH

Free

Modules

1

Skill level

Beginner

Expiry period

Lifetime

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